Product Care

In order to get the very best out of your jewellery, it is important that it it stored and cared for properly.

Here are a few steps to help you.

All sterling silver jewellery will tarnish over time, this is completely a natural process. The amount of tarnishing and the speed with which it happens depends on how you wear your jewellery and how it is cared for. The acidity of your skin can also be a factor in speeding up the process.

Take particular care when using perfume, hairspray, body lotion and fake tan as these can all tarnish sterling silver and in particular affect the colour and lustre of gemstones. Make sure that any perfume or body lotion is dry before wearing your jewellery.

It is always best to remove jewellery and especially gemstone jewellery before washing your hands or bathing and especially if swimming in the sea or in a swimming pool. Humidity will cause tarnishing to occur very quickly. Never wear when using bleach or bleach based products.

Always store gemstone jewellery away from direct sunlight and avoid extreme temperatures. Keeping them in individual boxes or soft pouches will help to prevent stones from being scratched or chipped.

When cleaning your silver jewellery, a silver cloth is usually best. Gemstones can be gently wiped with a soft damp cloth. This must be done carefully as using a rough cloth could scratch the surface of the stone. A damp cloth can also be used on gold filled jewellery.

Silver jewellery which has a matte effect should be cleaned carefully. The cloth shouldn’t touching the matte silver, only the shiny parts, as colour can transfer from the cloth. It is also possible to clean matte silver in silver solution as long as there is no stone set into the jewellery.

Some  of our jewellery has oxidised or blackened sections. This effect is achieved through a chemical reaction on the surface of the silver only and will wear off over time. How quickly this happens will vary depending on how often the piece is worn and cleaned.